Please contact your support team with this information”
:-p “This message was not delivered to because the address is outside of your organization and is not federated with your company, or the address is incorrect. Slightly different to the above: could not be reached, rather than could not be found.ġ) Run “Get-CsArchivingConfiguration” and check you’re not set to block IM’s if Archiving fails. “ could not be reached and this message was not delivered” ģ) There *may be* such a user at the recipient’s domain – but they don’t have open Federation and THEY don’t trust YOUR domain. There’s an instance of OCS/Lync there & they have an Edge. There’s an instance of OCS/Lync there, they have an Edge, but you’ve simply nominated an invalid user – or guessed their e-mail naming format wrong.Ģ) There *is* such a user at the recipient’s domain – but they’re not enabled for Federation. I hope they make your life a little easier: Instant Messages “ could not be found and this message was not delivered”ġ) There is no such user at the recipient’s domain. Here are a few and what they might be indicating. Some of Lync’s Client-side error messages don’t really explain the reason for the failure.